In Florida, a storm can mean high-speed winds, driving rain and punishing hail. All of those powerful natural elements can do a number on your roof, and that means that you have to be prepared to act as soon as you notice damage.
Unfortunately, the aftermath of a major storm can be a confusing and traumatic time. It’s difficult to know exactly what to do when you need to get your roof fixed.
All you have to do is review this convenient guide brought to you by Centaur Roofing & Construction. With our experience and efficiency, we’ll help to get your life back to normal.
Typically, the first step is to contact your insurance company to let them know that your roof sustained damage in a storm, and that you will be filing a claim. Write down any advice, guidance or instructions that they may provide as this will help the claims process to be concluded quickly and efficiently.
1. Schedule a Pre-Inspection Consultation and Perform Inspection.
It’s wise not to delay consulting with a professional roofing company in the wake of a storm. Construction firms understandably are busy when a multitude of property owners need repairs to their home or business. The earlier you make contact, the better.
If it is safe to do so, you may want to inspect the damage on your roof yourself. This provides you with an opportunity to assess how extensive the damage is so that you can give the contractor a better idea of the size of the job, which may ease scheduling.
If it is possible, take photographs of the damage, being as detailed as possible. Your insurance company definitely will appreciate having this evidence to rely upon, and that’s especially true if your insurer tries to dispute the extent of the damage.
2. Contact a Roofing Professional for Advice on Repair.
A genuinely reputable contractor is there for you from the beginning, providing you with necessary guidance. They assess the damage that your roof has sustained, and then make recommendations for repair. This involves a written estimate that you can rely upon as being accurate.
Your roofer will be able to provide you with ready proof of their license to perform construction work and their insurance coverage that protects not only them but also their customers. If you obtain an estimate from a contractor who cannot provide such proof, then you definitely need to find another roofer.
3. Send your Insurer a Copy of the Repair Estimate.
Now that you have a good idea of how much it will cost to get your roof fixed, it’s time to bring your insurance company back into the loop. Provide them with the written estimate and proof of your contractor’s license and insurance. Make certain to comply in a timely manner with all requests from the insurance company for additional evidence and documentation to help speed along your claim.
4. Receive an Initial Insurance Payment or Insurance Claim Number.
Typically, it doesn’t take long for your insurance company to issue a claim number, and they may even disburse a quick payment depending upon the terms of your policy. It generally is necessary to keep your insurance company informed with regard to the progress of the repair work and any additional damage that may be discovered so that your claim can be updated.
How Centaur Roofing & Construction Can Help You
Counseling and Providing Guidance to Customers
Many of our customers have never had to file an insurance claim for roof damage before. They are unsure how to proceed, and they are concerned that their insurance company may try to deny or delay their claim.
This is why it’s critical for people to work with experienced contractors like those at Centaur Roofing & Construction. We help people with insurance claims every day of the week. Accordingly, we have insight into the claims process for all of the major insurers in the area. This means that we can help point you in the right direction to get the assistance you need at every step.
We Take Ownership of the Project
At Centaur Roofing & Construction, we don’t believe in passing the buck. When we take on a roofing repair job, we take responsibility for it from the beginning. That means not only keeping our customers well-informed but also working with their insurance company to ensure a smooth and steady process.
Work Closely with Our Customers
We make it our business to know our customer’s names and their needs. Additionally, we understand that a major roof repair can represent a huge disruption in your life. That’s why we work with you to ensure that the repairs can be completed in a timely manner that also makes sense with your schedule and expectations.
Ensure Quality and Complete Satisfaction
Centaur Roofing & Construction believes that no job is done until everyone is completely satisfied. That includes our employees who always strive to leave your roof in better than new condition and our customers whom we seek to delight.
If you are dissatisfied with your roof repair at any stage of the process, just let us know. We’re here to listen and respond to the utmost of our abilities.
